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Warranty Replacements, Order Cancellations, and Returns | WD

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Get help replacing defective products that are covered under warranty.

Check Warranty Coverage Status Find out more about your warranty expiration date. Request Warranty Replacement Initiate a warranty replacement for defective items that are covered under our warranty. Check Warranty Replacement Status Review the status of your warranty replacement claim. Returns and Cancellations

Initiate a return or request a cancellation for products purchased from our website.

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Request a cancellation for an order purchased from our online store.

Note: In most cases, we are unable to cancel an order once it is processed for shipment.

Cancel a WD Store Order Request a cancellation for an order purchased from our online store. Note: In most cases, we are unable to cancel an order once it is processed for shipment. Start a Return Flow Return products that were purchased within the past 30 days from our online store. Start a Return Flow Return products that were purchased within the past 30 days from our online store. Check Return Status Review the status of your online store return. Check Return Status Review the status of your online store return. Cancel an Order Unfortunately, in most cases, we are unable to cancel an order once it is processed for shipment. If you have questions or concerns regarding your order, please call Customer Support at (855) 493-7867.

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